We follow up with your old and new leads through phone, text, and email, so your sales team wakes up with tours on their calendar instead of wasting time qualifying your digital leads.
On any given day, a sales director is responsible for:
Senior living or home care, the problem is the same: you’re paying for leads that never get a real follow-up. We fix that. Fast responses, actual conversations, and the tours or assessments booked straight onto your team’s calendar.
Run a home care agency? Same idea: we answer new inquiries fast and book them as assessments and starts of care for your intake team.
You do not need your team to try harder. You need a system for the follow-up. With us as your lead response team, your staff wakes up to tours on their calendar.
Gather all of your leads from inbound, paid ads, and referral partners such as APFM & Caring.com into a centralized lead system we build for you.
Our staff personally qualifies your leads through our 30 day proprietary omnichannel process.
We hand deliver qualified, booked tours to your sales team.
We guarantee the booking by nurturing and preparing the prospect with everything about your community, so all that is left is for you to give them the community experience.
All you have to do is give the tours and welcome new residents into your community.
You’re 21× more likely to qualify a lead at 5 minutes than 30 (MIT study). Speed decides who gets the tour.
It takes about 7 touches across phone, text, and email. Most happen well after the first try.
Keep two roles separate. The person chasing digital leads should not run tours all day.
“Working with NextWave, we’ve been able to create a system taking our digital leads and converting them into actual tours of our communities.”
“If you really want to see happy, thriving, successful communities, sales directors and sales assistants would be fools not to call NextWave, get a proposal, and work jointly with them to improve their census quality.”
“Working with NextWave has been hugely instrumental in improving our digital program. Since working together we’ve been able to dramatically improve our number of new residents from digital.”
“Working with NextWave has been very rewarding. They truly feel like part of the team. They have substantial knowledge of the senior living sector that we’ve been able to apply.”
“By the time the leads got to me they were all qualified and ready to go and take the next steps in the sales process. It was like night and day.”
Performance based pricing. If we do not significantly lift tours, move ins, and NOI, we refund your setup fee and you keep every asset we built, from templates to pre tour packets to workflows.
Get a Free Revenue Recovery AuditTo leverage technology to improve the buyer’s journey for the seniors, their families, and the communities we serve.
